Who we are
Pran Innovations LLC (“PranInnovations”, “we”) operates this website and provides AI engineering services from 666 Plainsboro Road, Suite #1216, Plainsboro, NJ 08536, United States. Questions about this policy go to info@praninnovations.com.
What we collect
- Information you submit — name, work email, company, phone, budget range, service interest and message content from our contact, call-request, audit-request and newsletter forms.
- Tool usage — the inputs and results of the free calculators on this site, stored without personal identifiers unless you supply an email.
- Technical data — a salted, truncated hash of your IP address for rate limiting and abuse prevention, plus the page a submission came from.
- Analytics — aggregate page-view metrics. We do not use advertising trackers or sell data.
Why we use it
To respond to your enquiry, prepare scopes and quotes, deliver contracted services, improve our tools and content, and meet legal or accounting obligations. We do not use your submissions to train models.
Legal bases (EEA/UK)
Legitimate interest in responding to business enquiries and securing our services; consent for newsletter subscriptions (withdrawable at any time); contractual necessity for client work.
Where it is stored
Form submissions are stored in a managed Postgres database hosted in the United States. Client project data is stored in the client's own cloud accounts unless otherwise agreed in writing; on-site and edge engagements keep data inside the client perimeter by design.
Retention
Enquiry records are retained for up to 24 months from last contact. Newsletter subscriptions are retained until you unsubscribe. Client engagement records are retained as required by contract and applicable law.
Sharing
We share information only with service providers that operate this site and our business (hosting, database, email, analytics), each bound by confidentiality obligations, and with our engineering partner where an engagement requires it. We do not sell personal information.
Your rights
You may request access, correction, deletion or export of your personal information, and object to processing, by emailing info@praninnovations.com. We respond within 30 days.
Security
Transport encryption, least-privilege access, hashed IP storage, and no storage of credentials submitted through this site. Report a suspected issue to info@praninnovations.com.
Changes
Material changes to this policy will be posted here with an updated date.